CHAPLOT CAPITAL
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A NACH mandate is a standing instruction given by a customer to allow automatic recurring debits from their bank account (e.g., for loans, subscriptions, or utility payments).

• Stop: Temporarily disables the mandate. Debits will not occur until reactivated. • Cancel: Permanently terminates the mandate. A new mandate would be required for future payments.

The mandate can be cancelled only when your loan account has been successfully closed and your mandate is still active.

Yes, but only if the EMIs for that period are already prepaid and there are no pending dues in your loan account.

You can submit a Mandate Cancellation/Stop Request Form online. Once verified, we will process your request and notify you by email or SMS.

If you have stopped a mandate, you may contact us to reactivate it. However, if it has been canceled, a new mandate would need to be registered.

Mandate cancellation typically takes 7–10 working days after we receive a valid and complete request. You will receive a confirmation via email and/or SMS once your mandate has been successfully canceled or stopped.